Terms and Conditions
General Terms and Conditions (GTC)
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed by consumers (Section 13 of the German Civil Code) via the Noble online shop (hereinafter referred to as “Seller”).
2. Contracting party
The purchase contract is concluded with [your company name, address, authorized representative]. You can contact our customer service for questions, complaints, and objections on weekdays by phone or by email at info@nobleclothings.de .
3. Offer and conclusion of contract
3.1 The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to order. Errors excepted.
3.2 By clicking the "Buy now" button, you place a binding order for the goods in your shopping cart. The purchase contract is concluded when we accept your order by sending you an order confirmation via email.
4. Prices and shipping costs
4.1 The prices stated on the product pages include statutory VAT and other price components.
4.2 In addition to the stated prices, we charge shipping costs for delivery. The shipping costs will be clearly stated in the shopping cart system and on the order page.
5. Delivery
5.1 Delivery takes place within Germany and to [other countries to which you deliver, if applicable].
5.2 Unless otherwise stated, the delivery time is [X] working days. Any deviations will be indicated on the respective product page.
6. Payment
6.1 Payment can be made by:
- PayPal
- credit card
- Apple Pay
- Google Pay
- Klarna
- Shop Pay
6.2 If you choose the payment method “advance payment”, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.
6.3 A right of retention may only be exercised if the claims result from the same contractual relationship.
7. Retention of title
The goods remain our property until full payment has been made.
8. Right of withdrawal
Consumers have a fourteen-day right of withdrawal.
Cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us at Noble , Am Großen Garten 10, 65207 Wiesbaden , info@nobleclothings.de , of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but this is not mandatory.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation.
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
9. Warranty
The statutory liability for defects applies.
10. Liability
We are liable without limitation for intent and gross negligence. For simple negligence, we are only liable for breaches of a material contractual obligation, the fulfillment of which is essential for the proper performance of the contract and on whose compliance the customer may regularly rely (cardinal obligation).
11. Dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find at [ https://ec.europa.eu/consumers/odr/ ] . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Final provisions
Should any provision of these General Terms and Conditions be invalid, the remaining provisions of the contract shall remain valid. The relevant statutory provisions shall apply in place of the invalid provision.